Reporting Crime

Forgery, Fraud, ID Theft

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To report any of the types of financial crimes described below, complete an ONLINE CRIME / INCIDENT REPORT or call (408) 277-8900.

Stop Identity Theft Logo

Forgery, Fraud and Identity Theft are investigated by the Financial Crimes Unit of the Bureau of Investigations. The Financial Crimes Unit is located on the third floor of the Police Administration Building located at 201 W. Mission Street, San Jose, CA (408) 277-4521.

The Financial Crimes Unit investigates financial crimes occurring in the City of San Jose, including:

  • Forgery
  • Credit Card Fraud
  • Unauthorized Use of Credit, Check, Debit Cards or Account Numbers
  • Identity theft
  • Embezzlement
  • Theft by Deception Including Scams, Con Games, Misrepresentation, and Elder Fraud.

To report any of these types of crimes in San Jose complete an ONLINE CRIME / INCIDENT REPORT or call (408) 277-8900.

  • Dispatchers are available 24-7 however phone reports should be made between noon and 4 pm.

 

If you have other questions Call our Financial Crimes Unit at 408-277-4521 or e-mail us via our contact form. The contact form is for general information and cannot be used to report crimes.

Merchants who accept a check that is subsequently returned by the bank marked "NSF" (non-sufficient funds), or "Account Closed" may call the Santa Clara County District Attorney - Bad Check Restitution Program Victim Hotline: 877-520-6137 or visit www.checkprogram.com/santaclaracounty.

If the Bad Check Restitution Program is unsuccessful and if they believe a criminal case can be made, you may file a Police Report Online or you may call (408) 277-8900 and make a report, or you can visit the Police Administration Building to make your report to an officer or via a computer kiosk in main lobby.

To report loss or theft to the San Jose Police Department: You may file a Police Report Online. You may also call 408-277-8900 and make a report, or you can visit the Police Administration Building to make your report. Dispatchers are available 24-7 however phone reports should be made between noon and 4 pm.

 

Using the internet police reporting system you will be able to report the incident without waiting, and print a copy of the report for free.

If you are the victim of identity theft or fraud please get and keep all papers, receipts, cancelled checks, mail from companies, etc. related to this crime.

We may contact you to get these items if needed and you should keep copies for your records.

Identity Theft

There are some groups you should get in touch with if you are the victim of identity theft or fraud, some will ask for the report number you get at the end of this online police report process.

Agency Web URL Telephone Number
Equifax http://www.equifax.com/ 1-800-525-6285
Experian http://www.experian.com/ 1-888-397-3742
Trans Union http://www.transunion.com/ 1-800-680-7289
U.S. Federal Trade Commission http://www.ftc.gov/ 1-877-438-4338
Department of Motor Vehicles http://www.dmv.ca.gov/ 1-866-658-5758

 

Helpful Fraud Prevention Tips:

  • Protect your social security number and only give it out when required by law.
  • No bank, auction site or other business should send you an email asking you to enter credit card information, passwords, social security numbers or other personal information. Often these fake emails will contain links to pages that look real but are not. If you suspect you are being directed to a fake site please go to the actual home web site of the company and inform them of what has happened.
  • Avoid mail theft by obtaining a locked mailbox and dropping off outgoing mail at the local post office or postal mailbox.
  • Do not give out your personal information or credit card number over the phone unless you initiated the call.
  • Shred credit card offers and bank statements before you throw them away if you do not plan on using them.