San Jose Police Department, CA
Home MenuOperations Support Services Division
The OSSD Division is comprised of five units:
These units provide 24/7 support and information to the public, the Department, and other governmental agencies 24 hours a day, seven days a week.
Vehicle Records, Report Processing, Services & Communications, Warrants, and Fingerprints are the main units of the Records section. There are four Supervising Police Data Specialists (SPDS) that serve as Shift Managers and one serving as the Administrative Manager.
The Supervising Police Data Specialists are supported by Senior Police Data Specialists who manage the day-to-day operations of the units.
Vehicle Records Unit / Auto Desk
The Vehicle Records Unit processes all reports and calls related to stolen, recovered, impounded, private property towed, and repossessed vehicles. The Unit enters and updates data in all local, state, and national databases.
Duties include coordinating with investigative units on the release of vehicles held for investigation or as evidence of crime.
Hours of Operation: 8am to 4pm – seven days a week
Phone Number: (408) 277-4156
Towed Vehicle Impound Information
Services & Communications Unit
The Services & Communications Unit provides a variety of services to officers, other agencies and the members of the public.
Services include data retrieval, requests for copies of reports, background requests and Clearance Letters for Visa & Immigration purposes. The Unit also processes subpoenas for records and Public Records Act requests.
Duties include entries and updates of firearms and property in all local, state and national databases.
Hours of Operation: 24 hours a day, 7 days a week (Not for copies of crime & collision reports, see below.)
Phone Number: (408) 277-4143 (Monday - Friday, 8:00AM - Noon)
Report Counter: Open to Public (For copies of crime & vehicle accident reports):
- 8 am to 3 pm, Monday to Thursday
- The Report Counter is closed on Friday, weekends, and City observed holidays.
Request Copies of Vehicle Accident Reports
Report Processing Unit
The Report Processing Unit processes all incoming reports and provides a variety of services to the public, officers, and other government and law enforcement agencies.
To hear information about how to obtain a copy of a police report or the other services provided by the San Jose Police Operations Support Services Division call (408) 277-4261.
Warrants Unit
The Warrants Unit processes all warrants. Duties include 24/7 “hit confirmation” for officers and other agencies checking the status of warrants, sending warrant abstracts to arresting agencies, managing “due diligence” documentation, purging expired warrants, updating local, state, and national databases, and providing services to members of the public who “self-surrender”. This Unit is also responsible for processing traffic citations.
Hours of Operation: 8 am to Noon & 1 pm to 3 pm Mon through Thu
Phone Number: (408) 277-4125
Fingerprints
The San Jose Police Department Fingerprint Unit processes all “non-custodial” bookings and registrants. This Unit is also responsible for managing local, state, and national databases for all criminal citations.
Appointments are available, but not required, for fingerprinting. If you would like to schedule an appointment, please call (408) 896-5625.
“Livescan” Fingerprinting services for employment applicants are provided by the County Sheriff's office.
Hours of Operation Effective 04/18/2022: 8 am to 3 pm, Monday to Thursday - closed on Friday and City observed holidays.
Effective 07/01/2021, REGISTRATIONS (290, Arson etc.) MUST be done in-person.
For individuals considered high-risk for COVID-19, or who are unable to register in person, please contact the San Jose Police Department’s Megan’s Law Detail at SJPDMegansLaw@sanjoseca.gov or by phone at (408) 277-4290.
Phone Number: (408) 277-4149